Well, I’m in Sen. Collins’ territory, so I believe my response would be to issue a sternly worded review expressing my disappointment. /s
Same here. Trying to cancel a reservation in Montreal early last year, just when everything was getting serious with the virus, but we had a chance to lock it down, they were completely unresponsive for days, past the point of being able to cancel with the host for a percentage refund. Then Canada blocked travel from the US and they sent a friendly email saying of course we could cancel at no cost.
I’m sticking to camping as much as possible in the future.