Amazon at times used Flex drivers' tips to cover promised base pay, investigation finds

Umm, if people actually tip the drivers, are they really doing it via some app or Amazon website with a credit card? Really? How else does Amazon get to even know there was a tip, let alone how much and that they can use it? Surely anyone tipping a driver (and yeah, it was a real revelation to me, too) would use cash, and it would go straight into the driver’s pocket.

Maybe that’s what the tip is for - that they actually rang the bell and hung around for the door to be answered. Rarely happens round here.