I’m sure we can all shop more confidently on Amazon knowing that they ‘solved’ the problem by removing a true and accurate review of the buying-on-Amazon experience.
The sordid story of just how far over a barrel Amazon has the more-expendable-than-independent merchants who rely on it for visibility, payment processing, and logistics and can be left to take the fall or replaced by amazon basics at teh drop of a hat is the villain of the piece; not the fact that someone left a review that accurately documented what happened.