That they’re ending the program suggests not. Also, those 1000 workers were for… 40 stores? So you have 25 workers in India for every store, replacing a couple checkout staff. Given that the stores have to have staff working there for everything else, even if it works, and the hardware and its maintenance doesn’t add much cost, you’re not really saving money.
Yeah, presumably that was the model with this and Waymo - the large number of human hires are there to train the AI until it’s “good enough.” But the AI never actually gets there, because even though it gets better, it was so far from working to begin with… This whole thing always felt like a stunt rather than a serious attempt to reduce costs.
