Too bad the customers didn’t have their questions answered before they booked.
I wonder if the owners are hiding something they don’t want to lie about? Or did they just get overwhelmed by the customer and decided to walk away sensing a problem customer that they know they can’t satisfy? My last few bookings on airbnb left me feeling like I’m under investigation and that if I didn’t play nice with their questions then I would be denied a room… it happened. (And I’m ok with that, I don’t really want to be in someone’s space that is suspicious of me but plays nice just because they want my money. But then again, add in race and cultural differences and this whole thing gets really complicated so I also don’t feel good about it.)
