That is a police academy worthy video. Distraught dingbat who may turn full Miss Crazy, and might have a loaded weapon (assume nothing, prepare to deal with the worst) and the brave and pissed off traveler were classic. It really did not seem quite real to me. I am just a civilian, whose only contact with police is that a marital family member is a retired cop. But even though it seemed like an acting class improv skills exercise, I think it is real and that brave confrontational woman is a cop. She had all the moves. Undercover cop.
