In Swimming Pool Sarah’s defense, she didn’t realize they’d accidentally forgot to find some trumped-up reason to deny an applicant of color a lease. /s
Sarcasm aside, that’s also a real problem faced by POC and largely invisible to Whites. The rental applications as well as mortgages and real estate bids of Blacks and other POC are routinely illegally denied for manufactured reasons by racist landlords, banks and planned communities.
Firing Swimming Pool Sarah is a good start, which they still need to do instead of merely suspending her. But the public also needs to hold these businesses accountable for the discrimination by their employees. Discrimination doesn’t happen unless management culture encourages it. And yes, allowing it is encouraging it. Businesses are responsible for their employees’ workplace conduct and the work and customer interaction environment they permit.
