Apple investigated by CBC News over Genius Bar repair policies and pricing

!: Who cares how much the computer cost? A repair is whatever fixed the issue. Or would you rather just pay more because your laptop costs more?
2: I’ll have to take your word for it but in this video, nothing needed to be replaced.
3: Humidity also.
4: See #3 and no, replacement is neither the right way nor the smart way. I fear our throw-away culture is getting out of hand if we think whole expensive systems need to be replaced because dots - instead of some evidence based repair decisions like: is it still working even though the dots are red? Then we’ll just leave the wet “damaged” stuff in there, until it’s not working.
5: Yeah, this guy’s not doing his job well, from the perspective of the customer. He’s doing it exactly right from the perspective of Apple though.

I think this is a pretty straight forward example of ripping customers off and Apple is known for these kind of shenanigans.

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