Except nobody here is denying that what was happening here was fraudulent. I’m also not speaking on the economics since I don’t have any knowledge of how that works.
My point is that data gathered through automated collection methods is just that – data. Relying on that data as some infallible source of decision making is how you end up making uninformed and poor decisions. Speaking from my experience as a software developer I cannot even begin to count how many times I’ve seen bad decisions made because of relying only on automated data. Data is great, but when you remove the human element and ignore the actual people out there, you end up making dumb decisions.
I’d trust a librarian’s judgement about what should/shouldn’t be culled versus relying solely on algorithmic determinations since this is what they know.
I don’t normally agree with Cory on many things, but I’m in complete agreement with him here.
