“And they didn’t really care. I asked to be put through to a supervisor, because sometimes that’s what you need to do and they just hung up on me. And I don’t know if they do that purposely, but I just kept getting hung up on,” she said.
Sadly, this is literally every customer service phone tree now. Actually, Avis sounds like kind of a stellar example by today’s standards because she was able to talk to an actual human at one point, and also was hung up on rather than put on hold for 25 minutes, then hung up on.
