Big stores considering whether you should just keep the stuff you want to return, for free

Those conveniences are appreciated. Amazon once sent me a Yankees mug rather than the Mets mug that I ordered. They told me to keep the Yankees mug free of charge. Okay. No problem. Another time, a tool adapter arrived too late for the urgent task that required its use. Same ending: Keep it. That was ~8 months ago. All good… right? Read on.

Amazon has a “try on” policy. I despise flimsy running/gym slacks. So, I ordered four slacks; four different makers to see who I’d stick with for any future needs. Three of the four truly sucked and I could tell right off that they wouldn’t last. I chose Whole Foods for my return drop-off. Only two of the three made it back to Amazon. How nice. Before that, I had returned a nice pair of cargo shorts (too small) for a replacement. Dropoff site was UPS. The shorts never made it back to Amazon. I don’t know if these items were filched at the drop-offs, at the Amazon warehouse, or if I got stiffed by a third-party seller. From then on, I’ve taken photos of all return items while they’re sitting there at the drop-off. (Not a definitive solution, but I figure it gets any thieving drop-off clerks second thoughts.) And I also always ask for receipts.

5 Likes