I don’t really know how else you expect to sell clothes if you don’t have that option. When Lands End was physically in the Sears store my wife would order pretty regularly from them. Then she’d do her returns in the physical store. Now you have to pay return shipping, and now she rarely orders from them.
Newegg has entered the chat…
Honestly if my options are physical store, Amazon, or a rando on a seller site (like Etsy) - that’s literally the order I’ll take them in for the ease of returns. Physical stores are usually pretty up front about policies, Amazon isn’t bad but I still have to put in a bit of work to get it back to them, and 3rd party sellers are always a mixed bag.
