Besides wages, the other problem is treatment of employees in these types of places. A screaming “Karen” comes in because she only got one sauce with her McNuggets. Instead of telling her that she’s being abusive, the Managers will do everything they can to soothe the customer and let them get away with it (and probably about 20 sauce packets). Same in retail. All the Managers want to do is get the disruptive person out of there, rather than supporting a team member who, in no way, deserved that kind of treatment.
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