Yeah as an actual barista I can say many of your Starbucks are violating company policy on refills. It is iced/hot coffee/tea/cold brew as long as you remain in store. You cannot leave to go about your day and expect a free coffee when you want an afternoon fix. It is not policy and you are asking your barista to violate policy.
How do you enjoy having entitled people asking you to do something you’re not supposed to at your work? Don’t do it to us.
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