Comprehensive roundup of articles about Uber's awfulness

One time I hailed a cab in NYC and asked him to go to such-and-such address.
“How do I get there?”
I dunno, man, I’m from out of town.
“Well, I need directions to get you there.”
You don’t have a GPS?
“I don’t trust it. Okay, I’ll try it if you can’t help me.”
(ten minutes later) Er, why are we heading into Brooklyn? The address was in Manhattan.
“Wait, you said you didn’t know how to get there! Shit!”

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