People can not be paid but still be part of a well organized group. Amateur radio has long had organizations to provide communication during emergencies. You join a group and prepare for it, and much if the time there is interfacing with government or groups like the Red Cross. Just this week they were ready and in place to handle traffic during the hurricane, not sure how much they did this time.
Yes, well-meaning can at leat be wasteful, and sometimes can be a problem. I have no idea if this us that. I know I recently saw a commentary about how people often donate useless things in times of emergency, things not needed or at least not needed until the recovery phase, and that can be a burden on tge emergency groups. Even food banks would rather have money these days, though when they started (as temporary solutions) they did ask for canned goods. But they get out of date cans, or items not particularly useful if you are barely getting by.
So “well meaning” isn’t just about amateur groups, but even when well organized people may help in the wrong way.