Dark Patterns: why do companies pursue strategies that make their customers regret doing business?

[Modusoperandi]

@jerwin

11288 Ventura Blvd #818, Studio City CA 91604

“Anybody know why someone is mailing our sushi bar, asking us to stop inspecting their genitals?”
“I think they meant to mail to Boingboing, next door.”
“Oh. That makes perfect sense.”