Delhi police lost password for complaints portal in 2006, haven't checked it since

In 2006, a portal monitored by the CVC was created, putting the complaints it sent to departments online. Each department could access the portal with a password. Complaints regarding the Delhi Police were also sent to the portal. Every year, the CVC holds meetings with government departments to take stock of the complaints with them. Sources said that since 2006, the CVC had got no feedback on complaints pending with the police.
Sounds like it wasn't just the Delhi PD who dropped the ball on this. The CVC utterly failed in its oversight of the DPD, too. If the review board asks every year, but receives no answer, or a non-answer, for eight years in a row, well, is this the right time for a Watchmen quote? Edit: I tend to be pretty solid in figuring out news ledes and sports, but this one from the linked site has me entirely baffled: "After spin show, India seal dead rubber". There's a picture of cricketers playing, but...wtf?