Yeah, I actually believe them when they say this was a random staff member, and not the policy or attitude of the plac, although how high on the middle management ladder this attitude goes is something that needs to be sussed out. Staff members can bring their own weird close-minded shit, or even not realize what they are doing if it’s not something they’ve faced before. They may even be pulling a Kim Davis and deciding to use their position as a cudgel against the oncoming hordes of open-minded barbarians.
While visiting the fucking statue of liberty with my wife’s cousin, who was visiting the US for the first time from Shanghai, the ticket taker said to him: “You need to get those nails cut” as he wears his nails fairly long in a traditional way. My wife complained to the main office, and the guy went to talk to the ticket taker, but then they all just stood together staring at us across the field, talking to each other…and, that was it, no apology, no nothing. At the very least, I doubt that’s in line with the statue’s policy to make rude, xenophobic/homophobic comments…
