Recently I was dropping my TV service from my cable for just internet and had a 200 Mbs connection that I liked quite a bit.
When I canceled the TV part I was told they didn’t have a 200 Mbs service as they were Specturm now and then the rep started a QA script asking how many devices I have hooked to my wireless. Was driving me crazy and confused me at first as I was fearing they were doing something like charging per device now. I had to explain that our house was wired for Cat-5 in the year 2000 and we have way too many machines to inventory in my head at the moment and just want the fastest connection they can muster. Seems that turns out to be 300 Mbs so I’m very happy now.
The way customer service tries to help you into a service tier is very annoying,
