Finding Pennywise the Clown in your backyard is serious business

I currently work for a pet insurance company, and the death/mortality/cremation/disposal etc… benefit on one of the very old no longer sold plans is $74. Of course that plan has a 10% co-pay, so the benefit check, if that’s the only thing that happened that claim is $66.60…

We have people writing nasty letters and refusing to cash checks (and of course telling us that we’re agents of the devil etc…). No, we just have a brain dead product and actuarial department that doesn’t always see the implications of their actions/plans. (man, making it a cool $75 back in the day would have neither broken the bank, nor caused problems…)

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