Speaking of infrastructure, having lived in both very small towns and very large, I’ve noticed something… in small towns the number of employees to customers is wayyy greater. In cities the population grows and sometimes the service industry has to just do more work. Two good examples of this are post offices (a tiny town of less than 1000 people will have a one or two post office workers and there will often be no line at the post office - whereas in Brooklyn you’ve got what seems like 6 people working the counter of a post office that services a hundred thousand people and you end up with HUGE lines)… but to get back to the topic at hand: convenience store, fast food places etc have to service wayyyy more customers per employee in a large city, and so cleaning restrooms and watching after the people who use them becomes such an annoying task these places just lock their restrooms completely. The answer to me seems to be a society level one. For whatever reason (high rent? greedy business owners?) people don’t want to pay for more employees who would make the task of having more public restrooms (a non-profit making venture) a viable thing in a large city.
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