Terrible for supporting customers. We are so paranoid now about how to collect data on software problems, tcpip connections, and sharing that information between different teams in a very large company that we are annoying the customers, failing to diagnose and correct issues in a reasonable amount of time, and making employees paranoid that they may be fired for violating some obscure ‘PI’ value like the IP address of a client shared only with another area of the company collaborating to solve the problem at hand. GDPR is a monumental disaster in reality.
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