Pretty sure the point of this was that you can’t collectively punish a whole group of people like that for the behavior of some of them, when the only apparent connection to each other was the way they dressed and their religious identification. I haven’t seen anyone make the claim that individuals that the flight attendants could identify as rule-breakers shouldn’t have been punished. To the contrary the article said that the flight attendants could not identify individual rule breakers. Which is unfortunate but no excuse for collective punishment.
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