If you’re poor, you can’t afford to work.
Because Shipt classifies its workers as contractors, not employees, workers pay for all of their expenses—including gas, wear and tear on their cars, and accidents—out of pocket. They say the tips on large orders from Target, sometimes with hundreds of items, can be meager.
Workers say Shipt customers often live in gated and upscale communities and that the app encourages workers to tack on gifts like thank you cards, hot cocoa, flowers, and balloons onto orders (paid for out of their own pocket) and to offer to walk customer’s dogs and take out their trash, as a courtesy. Shipt calls this kind of service “Bringing the Magic,” which can improve workers’ ratings from customers that factor into the algorithm that determines who gets offered the most lucrative orders.
Even the “poor people jobs” are leaving poor people behind.
