The Genius Bar has been a very mixed bag for me. Sometimes the service is great. On at least two occasions I’ve had various Mac laptops replaced with newer, better ones after multiple logic board failures at no cost to me. Other times they refused to help me (like when my Beats headphones decided to snap in two).
I’ve definitely not had good luck with Apple cables due to their shitty strain relief. Power cables, charging cables, etc – doesn’t matter how much I baby them – after enough use they always bulge, split, break, or otherwise go into a failure mode. I imagine Jobs or Ive demanding designers make the cables this way because of some kind of “but strain relief is just so ugly” justification.
It could just be a punch to the shoulder or something – not even a hard one. Just one to communicate “fuck this design pattern.” I’m definitely not a violent guy but this fills me with rage – it’s just so unnecessary and such a prime example of form over function.
