Didn’t need to. Years’ worth of development work for DHHS. It was egregiously predictable, and for the same reasons. The agencies and their contractor-developers who perform 99.9% of the actual development work) are managed by people who do not remotely grasp the technology they employ. But, you don’t need any sworn testimony from me as to that - Sebelius told you so. (It’s like…ipods, right?)
The precise volume isn’t an issue. Each year, medicare alone drives millions of ‘unique visitors’ through its horrific annual selections process for coverages. The number of users who will qualify for ObamaCare is just as predictable. The numbers were not only known, but endlessly quoted by the people (I mean, politicians) who wrote and promoted the program for YEARS on end prior to the start of the project. It was only a question of upscaling what they already do. And they blew it. Because, ipods, right?