A disturbing notion of consent is intrinsic to this move.
Letting me know (via notice) that something will happen doesn’t obtain my consent. Waiting for a human on the phone and hear “this call will be recorded for quality and training purposes” - do you consent? Either you stay on the line and “consent”, or you can’t speak with a representative.
This seems eerily close to the “if you don’t like rape, why did you go out after dark” line of reasoning.
People who use transit often don’t have other (reasonable) options available, so this is completely non-consentual.