Since this announcement they have backpedaled and emailed this update:
Dear Enel X Way USA, LLC Stakeholder,
Enel X Way USA continues to engage with a third-party firm to manage the closure of the business on October 11, 2024. After further technical evaluation, the firm has entered into an agreement with the current provider to continue to operate the EV charging software in the US and Canada for an extended period. This interim measure will enable the firm to seek a long-term solution for the EV charging platform, with the ultimate goal of maintaining operational continuity for Enel X Way USA customers. While JuiceBox products will continue to operate with software connectivity after October 11, 2024, customer service will not be available during this interim period. The third-party firm will manage claims and communication with stakeholders after October 11, 2024. For more information, please visit: www.LiquidAP.com/currentprojects/juicebox
Enel X Way-related questions and claims should be directed to www.juiceboxnorthamerica.com.
Even without app support the units will still charge vehicles like a typical dumb charger, but we would lose features like scheduling, which most cars can do themselves now anyway, and voltage/current/power/energy monitoring, which already took a big step down in quality when they forced users to switch to a different app a couple of years ago that was much more focused on their commercial charging offerings rather than their home chargers.