Strumpf should not be fired and Tolstedt should be called back from retirement. Both should be forced to work as tellers for teller pay and not be allowed to resign for a year although each could be terminated with cause. I don’t think either of them would last a month before losing it at a client or failing to close out to the penny or missing cross-sell targets.
Folks who are too big for their britches need to spend some time in the trenches.
