So, I can waste $5, if I put in the extra effort… Huh?
I really don’t understand what your stake in this is. Unless you’re the hotel owner, why do you care that one customer pays X and another pays 40% less than X? And, if you’re the hotel owner, you voluntarily signed up with Expedia; you know that you’d have empty rooms if you didn’t have the people who signed up online.
So, No, I do not realize how insulting that is. This has nothing to do with “how well you do your job.” Your job’s wages and benefits do not vary with how little or much I spend on the hotel room. I’m the one who takes the risk (eg, no ability to cancel/reschedule, no “ocean view”), and I’m fine with it.