No system is perfect, but bureaucrats are especially frustrating. Soviet style bureaucrats have their own tier in hell, I am convinced.
My Ex-MiL was trying to get dual citizenship for my kid from Poland. The guy she had to deal with was from the old school Communist regime. I had to drive 3 hours to literally sign a piece of paper - and it wasn’t even in front of the guy. Of course, that was mild compared to the hoops my MiL had to go through and I don’t think it ever ended up working out.
But anyway, this highlights also that what ever system you have in place, it is only as good as the people running it and the policies they implement.