Inside the "sweatshop" terminally ill Britons must call to get benefits

[anon15383236]

@anon50609448

I think people draw an arbitrary and unwarranted distinction between bureaucracy in the public and private sector. An insurance company with 10,000 employees will have VPs inventing policies and corporate services people ensuring internal compliance the say way a public body with 10,000 employees will (replace VPs with politicians, though).

Exactly, and on top of that, services provided by private/profit-driven providers, which usually end up running just as badly or worse, usually also end up costing far more.