Listening to users is the first step in making them secure

[Phrenological]

@popobawa4u

Don’t complain if your need to profit by selling computers to everybody yields a population of people who are unable or unwilling to use them well.

They just complain at length about the support costs and hire staff who are unable to use them well

Hell, many of them are unable to budget for properly training the support staff.

I imagine most have never even seen the product they’re describing.