One would hope that Lyft would keep track of how often a given driver is filing damage claims and put the kibosh on it after the second in that short a time period. After all, if they just pay out the claims regardless, they’re inviting precisely this kind of bad publicity. Ride-share companies may be sleazy AF, but hopefully their PR and legal departments give management some useful advice.
In fact, I wonder if their change of tone toward the customer was at least in part because the driver tried the same scam shortly after this passenger and someone had noted the complaint on his account.
