Do you know about SLA’s, by the way?
Yes. Yes I do in fact. Requisitioning broadband is part of my job. Not that SLAs have any bearing in a discussion of a service where no SLA is provided.
you are getting your panties in a bundle over principle, not the
reality of how the policy is enforced.
That’s interesting. You seem to place more weight on someones arbitrary policy rather than principles. Myself, I’ll hang on my principles rather than hide behind policy.
Let me put it to you another way. If you promote a service and I decide to buy your service based on your description and claims, which you then do not deliver as advertised, that would be fraud in any other business sector. So, why isn’t it fraud when ISPs do it? Simply stating that this is how all the other ISPs operate is not defensible.
