Yup. I hear “city” and keep forgetting that NYC, in terms of population, is larger than, roughly, 100 nation states and dependencies on the planet.
This, this, and this.
Nothing wrong with aiming to run an administration as effective and efficient as possible, nothing wrong with looking at best practices elsewhere that might be transferrable here and there, but that’s it. Anything else is doomed to fail, at great cost to the people.