The reporting I’ve seen of this incident hasn’t been very clear, but from what I gather…
There was a crying toddler on the plane with an overwhelmed grandparent.
Two passengers offered to help with the child with the guardian’s consent.
They took the child to what might be a more comforting place (enclosed space away from from overstimulation).
The child DID calm down.
They returned the child to the guardian.
I honestly don’t see a problem here.
The headline I saw from CNN said something like “Strangers lock a crying toddler in an airplane bathroom.” This is BS click bait and from CNN this is dissapointing. Though I shouldn’t be surprised these days. The headline of this article isn’t much better.
For me, that’s the part that’s fucked up. I don’t know if I understand all the details, but if I do, I’m not sure anyone did anything wrong here and the two women were very possibly doing a good thing for all involved.
Editing to add that one of the reports I saw noted that one woman was INSIDE the bathroom attempting to comfort the kid. If the toddler was ALONE in the bathroom, that’s not OK.