Ticketmaster is effectively a monopoly for the events these tickets are for. The only change they’re inclined to make is to increase their service fees again, just because they can.
My favorite part is when you select the option to print out the ticket on your own paper using your own ink. Then its a full 8.5x11 thing full of ads and a note saying that all of the ads must be present for the ticket to be valid, and of course the guys at the door only care about the tiny barcode. Oh, and they charge you $5 for the privledge of using your own paper and ink, what generosity!
I’ve stopped going to shows at Ticketmaster (and related company) venues because I’m so disgusted with them. If there isn’t a box office I can buy the tickets from directly (without the 30% surcharge + $15 in mandatory fees) I won’t go. This unfortunatly removes almost every local venue except the one run by the park service.