Yeah, it’s a balance between security costs vs. risk vs. marketing. You don’t want customers to feel that they’re in a dangerous place because they’ll go to a more friendly-seeming environment. Some high end jewellery stores make the strong showcase security very attractive but have to spend a pile to have the furniture custom made. They also usually have security staff and greeters that are well drilled on security response.
I’m a big fan of plate glass showcase glazing with security film for most jewellery retailers. It has an excellent cost/benefit ratio and a month after the film is applied, the film is invisible. Staff training and frequent security process refreshers are important to provide an extra layer of functioning security.
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