I still think Verizon is taking too much blame here.
Yes, a mistake was made–the throttle should have been lifted pronto while the purchase order was being handled.
However, just because they are engaged in emergency services doesn’t give them the right to get something they didn’t pay for. They’re obviously using more data than they paid for and they hit a hard throttle. (Now, why they are using that much data is probably something they should be looking into…)
