Unsurprising. I’ve had some great cabbies here in Melbourne, but then I’m a white male so hardly surprising.
Far too many of my female friends have relayed stories about things ranging from creepiness to outright sexual assault.
Until very recently, Melbourne had a licencing system for cabs - someone would buy a licence for about $500K, then basically rent it out to the cab driver, who also had to pay for upkeep etc. It resulted in them having pretty poor pay rates, and a service level that matches those rates. Generally speaking, as an industry they are not popular here (and Uber is still not very common, so it’s not a hatchet job).