Australian cabbie? I’m guessing not. We do have a ‘taxi industry’. They will do anything to maintain their monopoly. You have a few different branded taxi’s where I am. You call the same number to get picked up. Luck of draw which ‘Company’ (Ha!) picks you up.
There are no ‘apps’ for taxis where I am, and I’m in the nations capital. The voice recognition system for booking is insta fail. Has never once gotten my address right. And you can’t bypass it. You have to keep trying until finally a human answers. (Can take upwards of 15 minutes). Bookings tend to be unreliable. I’ve had to have relatives do the emergency run to the airport for me because the cab booked the day before decides not to turn up. (Repeatedly happens).
The drivers themselves tend to be ok. It’s the actual industry itself where I am that’s broken. Fortunately, our local govt has been smart and regulated Uber. It’s 100% legal and recognized where I am. It’s done wonders for service around here.
