Uber actually shows up and usually on time when you call them. They actually take you where you ask them to take you and they’re polite about it. Oh yeah, and if you’re a minority, they don’t drive away.
Shall I regale you with my story of my last attempt to get a cab from near a park on a Sunday afternoon in north San Francisco (following an event I attended with my wife) that involved me both using the app of the cab company and calling their dispatch three times over an hour when they kept telling me a cab was on its way. Finally, in disgust, while waiting, I downloaded and installed uber, made an account, and had an uber car 10 minutes later. This all for a 20 minute drive to the BART (our subway type thing) so I could go into the tunnel under the Bay to get to my own side where I lived.
Yeah, I don’t call cabs anymore. Incompetent and they don’t give a shit.