I certainly don’t deny that some systems are just plain broken in horrible ways that serve nobody; but in all but the most egregious cases this seems like less of a “technology isn’t serving us” problem and more of a “technology is serving some of us just fine; and they are using it to boss the rest of us around more efficiently” problem.
When you are ad impression chattels, walled garden app consumers, or algorithimically Taylorised human resources; technology bossing you around isn’t some sort of unfortunate bug or design failure. It’s what success looks like.
