No need to be sorry. : )
The problem is simple: in my experience, smaller providers of the mom-and-pop-shop scale have provided me with hassles. Larger providers have not.
Theory is one thing, practice is another. What happens if the one person running the place gets sick? Wants to go on vacation? Etc. Whatever the causes of small-shop hassles have been, I haven’t experienced the same effects since I moved to a larger provider.
A provider who was not GoDaddy, of course. They really do suck.
