The "ops lessons we all learn the hard way"

These all ring true. Most of them ring true for this website at one time or another in the last decade and a half or so. :slight_smile:

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That would have been handy to know back in the day. We had to use a special degaussing machine.

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Oh, that’s good. Some real gems here.

I especially like:

  1. The severity of an incident is measured by the number of rules broken in resolving it.

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