It’s not.
It’s number 2 on the “best places to live” list I posted above.
@serge brings up another example of why infrastructure reliability should be part of the rankings. But they seem to be misinformed about where we (Maine) ranks in terms of electricity prices. We’re definitely up there, but nowhere near 2nd most expensive, according to this.
In any case, I’m sorry they’ve had such a negative experience of living here. Just goes to show how different our lived experiences can be.