Seems that this arbitration thing is something that American lawyers and companies are fond of. Sites in other countries don’t seem intent on taking away your right to your day in court.
My take is that it’s one of those corporate “the other companies are doing it, so we should too” things. I email legal @ whatever-company dot com a bunch, asking how to opt out and what I think of their arbitration and no-class-action provisions. I never hear back from them, even though their TOS/TOU invites me to. It’s probably because they don’t have answers for me.
