I’m sure also buried in there is a proviso that damages are capped at the price of the ticket.
That’s pretty close to victim blaming there.
Concert, plane, play, movie, magician hired for a birthday party. If the start time is 8:30, then the performance should start reasonably close to 8:30. If something happens — tour bus breaks down, plane arrives late, 17th drummer died in a freak accident — it is basic courtesy to let the audience know that there is an issue, offer a good faith estimate of when it will actually start, and offer a refund to anyone who decides they can’t wait.
So much this. Reason why I don’t go to many concerts anymore. It’s isn’t acceptable to tell the sitter “I should be home by eleven, but I’ll definitely be back before you’re supposed to get to school tomorrow morning.”
Most definitely. It’s both a power trip and a sign of self esteem issues.